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Wear Confidence, Daily

Fioralyne offers curated women’s clothing and accessories designed for modern elegance and everyday comfort. We believe fashion should empower, not overwhelm. With timeless styles, quality materials, and customer-first service, we make confident dressing effortless. Thank you for making us part of your wardrobe.

About Fioralyne

Frequently Asked Questions

FAQs

Where does Fioralyne ship to?

We currently ship to addresses within Malaysia only. We’re working to expand our delivery network, so stay tuned for future updates!

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How much does shipping cost?

We offer free shipping on all orders above RM50. For orders below RM50, a RM12 shipping fee will be applied at checkout. The price you see at checkout is the final price you pay, no hidden fees.

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How long does delivery take?

Orders are typically delivered within 4–8 business days, which includes 1–3 business days for handling and 3–5 business days for delivery.

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Can I return a product if I change my mind?

Yes! We accept returns for both defective and non-defective items within 30 days of delivery, as long as the product is unused and in its original packaging.

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Do I have to pay for return shipping?

No, return shipping is 100% free. Once your return is approved, we’ll provide a downloadable return label for you.

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How long will it take to receive my refund?

Once we receive and inspect your return, your refund will be processed within 10 business days to your original payment method.

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What payment methods do you accept?

We currently accept PayPal for secure and easy online payments.

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Is my payment information secure?

Absolutely. All transactions on our site are protected using SSL encryption, ensuring your data is safe and secure at every step.

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Can I exchange an item instead of returning it?

Yes, we also offer exchanges within the 30-day return window for items in new, unused condition. Just contact us to start the process.

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How can I contact customer support?

You can reach us by email at info@fioralyne.com. Our team is available Monday to Friday, 09:00AM to 18:00PM (GMT+8) and usually responds within 48 business hours.

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